FAQ & more...

Frequently asked questions about our Hanoi bicycle tour. We have tried to organize this for you into several categories. Please click a category below to view the questions and answers for that category. Please feel free to reach us if your answer is not included in FAQ, below you find a submit form for your questions regarding our bicycle tour in Hanoi

Tour Questions

Licensed English speaking tour guide
Supporting guide
Standard CityBike
Child/Adult Helmets (if desired) 
Drinks & snacks offered on the way
Water bottle
Entrance fees

Discover Hanoi city in a way that you will never discover it yourself by foot.
You will be amazed by the route that guides you through special places where you are able to explore the backstreets, narrow alleyways, markets, temples, real local life and traditional drinks & snack. We will take you on a unique experience that does not go to typical mass tourism attractions.

Joining our biking tour is a surprisingly refreshing adventure year round.  The activity of cycling (as opposed to walking), will always create a breeze to help cool you down.

Regarding the rain, the weather in Hanoi is unpredictable and rain can occur at any time. In our vast experience doing the tours, we know that heavy rains rarely last more than 30 minutes and our guides know very well where to take our customers for cover during the deluge.  In light rain, we provide ponchos to our customers and cycle on. Often times, the rain will offer a refreshing break from the tropical heat.

On our tours we are guests at local and more conservative communities, including temples.  Please allow us to ask you to dress more conservatively out of respect for the local community.  A top that covers the shoulders and a sarong for covering the legs in a temple is always appreciated in Vietnamese culture.

We recommend you wear light, comfortable clothing with a hat to keep the sun off your head.  For footwear, we recommend closed shoes or sports sandals for maximum protection and control during your tour.  For your own safety, we discourage the use of ‘flip flops’ as they often compromise the ability of the rider to control his/her bicycle on the tour.  The liberal use of sunscreen is also highly encouraged.

The vast majority of our guides are English speaking local Vietnamese. Don’t worry, their English is really good!

Our bicycle tours are not designed for cycling enthusiasts.  We cycle at a leisurely pace and make frequent stops at interesting destinations along the way.  Children as young as 6 years and seniors as old as 80 years have joined our tour with no issues. That being said, we do cycle through narrow alleyways and upon raised footpaths over water, so a certain level of balance and comfort on a bike is required. Unfortunately, the tour is not appropriate for people who are not comfortable handling a bike and there is no possibility for non-cyclers to join their cycling friends on a tour.

Please send your enquiries to

info@bikingaroundvietnam.com

 

Additional charges may apply depending on the number of participants booked.

We have city bikes with baskets as mountain bikes available.  All of our bikes are adjustable in size and we have bikes suitable for both smaller and taller people.

On our bicycle tours you don’t have to wear a helmet. However, if you feel like wearing a helmet just ask your guide who will provide you with one

Licensed English speaking tour guide
Supporting guide
Standard CityBike
Child/Adult Helmets (if desired) 
Drinks & snacks offered on the way
Water bottle
Entrance fees

Discover Hanoi city in a way that you will never discover it yourself by foot.
You will be amazed by the route that guides you through special places where you are able to explore the backstreets, narrow alleyways, markets, temples, real local life and traditional drinks & snack. We will take you on a unique experience that does not go to typical mass tourism attractions.

Joining our biking tour is a surprisingly refreshing adventure year round.  The activity of cycling (as opposed to walking), will always create a breeze to help cool you down.

Regarding the rain, the weather in Hanoi is unpredictable and rain can occur at any time. In our vast experience doing the tours, we know that heavy rains rarely last more than 30 minutes and our guides know very well where to take our customers for cover during the deluge.  In light rain, we provide ponchos to our customers and cycle on. Often times, the rain will offer a refreshing break from the tropical heat.

On our tours we are guests at local and more conservative communities, including temples.  Please allow us to ask you to dress more conservatively out of respect for the local community.  A top that covers the shoulders and a sarong for covering the legs in a temple is always appreciated in Vietnamese culture.

We recommend you wear light, comfortable clothing with a hat to keep the sun off your head.  For footwear, we recommend closed shoes or sports sandals for maximum protection and control during your tour.  For your own safety, we discourage the use of ‘flip flops’ as they often compromise the ability of the rider to control his/her bicycle on the tour.  The liberal use of sunscreen is also highly encouraged.

The vast majority of our guides are English speaking local Vietnamese. Don’t worry, their English is really good!

Our bicycle tours are not designed for cycling enthusiasts.  We cycle at a leisurely pace and make frequent stops at interesting destinations along the way.  Children as young as 6 years and seniors as old as 80 years have joined our tour with no issues. That being said, we do cycle through narrow alleyways and upon raised footpaths over water, so a certain level of balance and comfort on a bike is required. Unfortunately, the tour is not appropriate for people who are not comfortable handling a bike and there is no possibility for non-cyclers to join their cycling friends on a tour.

Please send your enquiries to

info@bikingaroundvietnam.com

 

Additional charges may apply depending on the number of participants booked.

We have city bikes with baskets as mountain bikes available.  All of our bikes are adjustable in size and we have bikes suitable for both smaller and taller people.

On our bicycle tours you don’t have to wear a helmet. However, if you feel like wearing a helmet just ask your guide who will provide you with one

Licensed English speaking tour guide
Supporting guide
Standard CityBike
Child/Adult Helmets (if desired) 
Drinks & snacks offered on the way
Water bottle
Entrance fees

Discover Hanoi city in a way that you will never discover it yourself by foot.
You will be amazed by the route that guides you through special places where you are able to explore the backstreets, narrow alleyways, markets, temples, real local life and traditional drinks & snack. We will take you on a unique experience that does not go to typical mass tourism attractions.

Joining our biking tour is a surprisingly refreshing adventure year round.  The activity of cycling (as opposed to walking), will always create a breeze to help cool you down.


Regarding the rain, the weather in Hanoi is unpredictable and rain can occur at any time. In our vast experience doing the tours, we know that heavy rains rarely last more than 30 minutes and our guides know very well where to take our customers for cover during the deluge.  In light rain, we provide ponchos to our customers and cycle on. Often times, the rain will offer a refreshing break from the tropical heat.

On our tours we are guests at local and more conservative communities, including temples.  Please allow us to ask you to dress more conservatively out of respect for the local community.  A top that covers the shoulders and a sarong for covering the legs in a temple is always appreciated in Vietnamese culture.

We recommend you wear light, comfortable clothing with a hat to keep the sun off your head.  For footwear, we recommend closed shoes or sports sandals for maximum protection and control during your tour.  For your own safety, we discourage the use of ‘flip flops’ as they often compromise the ability of the rider to control his/her bicycle on the tour.  The liberal use of sunscreen is also highly encouraged.

The vast majority of our guides are English speaking local Vietnamese. Don’t worry, their English is really good!

Our bicycle tours are not designed for cycling enthusiasts.  We cycle at a leisurely pace and make frequent stops at interesting destinations along the way.  Children as young as 6 years and seniors as old as 80 years have joined our tour with no issues. That being said, we do cycle through narrow alleyways and upon raised footpaths over water, so a certain level of balance and comfort on a bike is required. Unfortunately, the tour is not appropriate for people who are not comfortable handling a bike and there is no possibility for non-cyclers to join their cycling friends on a tour.

Please send your enquiries to

info@bikingaroundvietnam.com

 

Additional charges may apply depending on the number of participants booked.

We have city bikes with baskets as mountain bikes available.  All of our bikes are adjustable in size and we have bikes suitable for both smaller and taller people.

On our bicycle tours you don’t have to wear a helmet. However, if you feel like wearing a helmet just ask your guide who will provide you with one.

Cycling with children

We have different sizes of children’s bikes as well as adult bikes with child- and baby seats on the back for our younger guests.  Please note that all of our bicycles have hand-brakes where most children are used to bike with back-pedal brakes.

Yes, we welcome children of all ages on our biking tour. The tour is a family friendly activity and we have bikes for all ages.
infant seat on the back for children 0-2 years old max 22 kg
child seat on the back for children 3-6 years old
small bikes for children 6-10 years old.             

Yes, children under the age of 12 years get 25% off regular prices.   Small children who can ride with their parents in a child or baby seat can join for free.

Yes we have, please ask your guide before the tour starts.

As long as your children are comfortable handling a bike, they should have no problem during our biking tour.

We have different sizes of children’s bikes as well as adult bikes with child- and baby seats on the back for our younger guests.  Please note that all of our bicycles have hand-brakes where most children are used to bike with back-pedal brakes.

Yes, we welcome children of all ages on our biking tour. The tour is a family friendly activity and we have bikes for all ages.
- infant seat on the back for children 0-2 years old max 22 kg
- child seat on the back for children 3-6 years old
- small bikes for children 6-10 years old

Yes, children under the age of 12 years get 25% off regular prices.   Small children who can ride with their parents in a child or baby seat can join for free.

Yes we have, please ask your guide before the tour starts.

As long as your children are comfortable handling a bike, they should have no problem during our biking tour.

Other general questions

Yes, we do accept credit card payments at the office or by payment link, but there is 3% surcharge on it.
So we suggest you to pay by cash.

Yes, It is possible to store your luggage safely with us in our storage-room during the biking tour.

Please read our terms & conditions carefully.

Clients can refresh themselves at the shower area after joining the tour.

Yes, we do accept credit card payments at the office or by payment link, but there is 3% surcharge on it.
So we suggest you to pay by cash.

Yes, It is possible to store your luggage safely with us in our storage-room during the biking tour.

Please read our terms & conditions carefully.

Clients can refresh themselves at the shower area after joining the tour.

Location and directions

We depart from our office at 62 Hang Buom Street – Hanoi – Vietnam.

No, we do not provide pick up service. Please arrive at our office at least 15-30 minutes before the biking tour departure time so we can start on time.
The traffic in Hanoi can be unpredictable so please account this in your planning.

We depart from our office at 62 Hang Buom Street - Hanoi - Vietnam.

No, we do not provide pick up service. Please arrive at our office at least 15-30 minutes before the biking tour departure time so we can start on time.
The traffic in Hanoi can be unpredictable so please account this in your planning.

Would you like to book but still have some questions?

No problem at all we are very happy to assist you with all your questions. We are easily to reach via Whatsapp or via our Live Chat on the website

Contact us
Contact Us

We would like to hear from you. Please send us a message by filling out the form below and we will get back with you shortly.

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